Please help us improve
- We are committed to provide our patients with the best possible service. However, we recognise that at times, thing can go wrong. If you just have a minor concern, you are always welcome to email me at firstname.lastname@example.org, in the first instance and I would be very happy to phone or arrange for a face to face meeting with myself.
- If however you feel that we have not met your standards/or let you down and would like to make a formal complaint, please have a look at our complaints procedure and email the Practice manager email@example.com. We take complaints very seriously and will address your concerns as soon as possible and as per the complaints procedure
- We realise that you are busy, but if you have a minute, we would also love to hear any positive feedback. If you have had a positive experience and would like to let us know, please email firstname.lastname@example.org or fill in the short feedback form here