Price £95 (payable before consultation, extra charges for any testing will apply)
Please book Skype appointment by clicking on Book appointment button, look for available slots (Dr W Cottrell) only
Make payment via back transfer to
Cyberdoc Medical Ltd
Sort Code : 40–02-44
Once payment has been made please send confirmation and proof of payment to: email@example.com
Please include Skype contact details as well as back up phone number ( can also do an email consultation if you prefer, maximum of 3 email exchanges)
Skype/Email consultations are only from 10am – 3pm from Monday to Friday subject to availability and is not available on weekends or public holidays.
We will aim to respond within 24 hours to a consultation request
T&C’s for Skype/email consults
1: All Skype/Telephone consultations are for a maximum of 15 minutes Any additional tests/time or services will attract further charges. If following the remote consultation a face to face appointment is advised, this will be provided at the earliest available date in the clinic at a discounted fee of £65
The consultation charges are non refundable and not dependant on the outcome of the consultation. Any prices for additional services will be discussed and agreed with you before we proceed further. If any testing is requested the charges cannot be refunded once payment has been taken.
Email consultations will be a maximum of 3 exchanges per consultation.
2: For a Phone/Skype or email appointment, please send an email with your name, telephone number , email address , address and date of birth as well as preferred time and day of appointment ( at least 24 hour notice needs to be given) , to firstname.lastname@example.org. We will endeavour to accommodate you as close to your preferred time as possible . This service is not available out of hours, on weekends and or UK public/bank holidays . If you have an emergency out of hours, please go to AE as we are unable to offer emergency or out of hours consultations and or treatment.
3: Once we have agreed a suitable time slot, we will book you in and send you a confirmation of booking to your email and or mobile number. At this point we ask you to make payment via bacs transfer for the £95 consultation charge. Please send us confirmation once the payment has been made. Once the payment has been received we will confirm the appointment.
4: There are of course certain limitations when it comes to remote consultations. These include prescriptions, which can only be arranged for pick up at Boots in Canary Wharf (14 Canada Square, Canary Wharf, London E14 5AX, 020 7719 1178) or alternatively can be posted out to your home address. There is an extra £20 admin charge for prescriptions issued after a Skype/telephone or email consult, as this involves extra admin and time. We cannot be held responsible for any delays that is caused by the pharmacy or postal services , or if the medication prescribed is not available.
5: We can provide STI testing for chlamydia , gonorrhoea , mycoplasma and ureaplasma as well as normal urinary tract infections, vaginal and cervical HPV testing , HIV , Hep B and C and syphilis ( fingerpick test) testing via post. Please register online as above but indicate that you would like STI testing. We require your full postal address for this service and flu payment will be taken at time of the consultation.
We will send out sample collection kits for urine and bloods to your address directly . Once you have collected the samples you return them in the prepaid envelope directly to the lab. Please allow at least a week from when you return the samples for results. If there are any positive test results we will send out the appropriate antibiotics or ask you to come in for treatment. This will incur a separate charge.
6: We can only do consultations with patients who are living and currently in the UK.
7: We reserve the right to refuse to conduct a consultation and /or to terminate a consultation
8: If we are unable to get through to you at the agreed time of the appointment on the number provided by you, a maximum of 3 attempts will be made after which you will need to book another consultation should you wish to.
9: All consultations are confidential and we do not share information with anyone unless you ask us and give consent to do so. However as you will most likely be sharing sensitive medical details with me, please ensure you are somewhere private.