Patient Feedback

Please help us improve

  • We are committed to provide our patients with the best possible service. However, we recognise that at times, thing can go wrong. If you just have a minor concern, you are always welcome to email me at contact@drwaynecottrell.com, in the first instance and I would be very happy to phone or arrange for a face to face meeting with myself.
  • If however you feel that we have not met your standards/or let you down and would like to make a formal complaint, please have a look at our complaints procedure and email me at complaints@drwaynecottrell.com We take complaints very seriously and will address your concerns as soon as possible and as per the complaints procedure
  • We realise that you are busy, but if you have a minute, we would also love to hear any positive feedback. If you have had a positive experience and would like to let us know, please email contact@drwaynecottrell.com or fill in the short feedback form here:

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